Refund policy

Due to the nature of our handcrafted and spiritual products, all sales are final.

Order Cancellations & Refund Requests

We accept cancellation or refund requests within 24 hours of purchase.

To request a cancellation or refund, please email us: moonmagikllc@gmail.com

Requests submitted after the 24-hour window cannot be guaranteed.

Returns & Exchanges

Due to the nature of our products, we do not accept returns or exchanges.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 24 hours of receiving your shipment.

Email: moonmagikllc@gmail.com

Once your claim has been reviewed, we may provide a replacement or refund when appropriate.